1.  Why do you only ship items out one day a week? 

The short answer is that I am the sole employee of Upstart Boardgamer and I am trying to create a retired lifestyle that moves at a slightly more relaxed pace than my previous full-time-work lifestyle. My current storage and receiving facility is 45 minutes from my home… and so, daily trips to ship games might quickly consume my universe! In addition, I’d like to travel a bit more in my retired life… and so, with Wednesdays being the default shipping days, I figure I can easily travel from Thursday through Tuesday without having to shut down operations and what not! Hopefully all of this is making sense to you! ? For additional info, please visit the Terms and Conditions page!

With all of that said, I am happy to try and make a special trip to the storage facility to get your games moving faster if you’re trying to get them to the table that weekend or you need them for a birthday celebration or other holiday! Just shoot me an email, and if I can make it happen – I will! That is… if I’m off on some Caribbean vacation I might not be able to help out as readily… ??

2.  If a board gaming convention is coming up and you and I are both going to be there, would you be willing to carry my games to the con to hand deliver them?

Yes!  I would!  And, I’ll do it free of charge.  Please reach out to me so we can make specific arrangements BEFORE you buy the game!  Otherwise you’ll get charged shipping or tax (if you select local pick-up, for example) and I’d like to keep it smooth.  My only caveat is that this is on a first come first serve basis… since I’d prefer to not check a dozen suitcases… ?.  I usually check an empty, hard-sided suit case (or two) full of bubble wrap in anticipation of bringing home new games from any convention… so I’m happy to load those suitcases with your games on the way to the convention!

If you’d like to see if this is possible, shoot me an email before you purchase and we’ll work it out!  If I’m attending the convention, and you contact me before you order, I’ll shoot you a one-time-use free-shipping coupon so you can order the game without paying that pesky shipping charge. Easy. ?

3.  Why don’t you offer free shipping on all of your games?

In order to keep my prices as low as humanly possible, I keep my margins ridiculously tight. If I offered “free” shipping I would simply have to add the shipping fee back into the cost of the game.  Otherwise I would take a loss on most of the games I carry. Sorry everyone!  Perhaps in the very distant future I’ll be able to work out something better, but for now I hope the super fair pricing is at least somewhat of a consolation….

4.  I can’t find a game and I’m not sure if you have it. Is there any chance you’d be willing to help me locate the game?

Absolutely!  I love a good search and acquire mission and I’d be happy to help!  Just shoot me a note!

5.  Do you ship games internationally?

Yes, yes, and yes! Upstart Boardgamer ships everywhere that the US Postal Service, FEDEX, and UPS will deliver. With that said, I must mention that international shipping prices (even to our nearby neighbors in Canada or Mexico) can be rather expensive. To see a real-time quote of the shipping rates to your address just place the game you would like to purchase into the cart.

On the cart page, enter your country, province/county, city, and postal code and my website will return an exact quote of shipping to your location from the different carriers. These amounts are exactly what I am charged by the shipping companies and there is no plus-up or handling fee or otherwise! Any retail shipping discounts are passed along to you. If you have any questions please reach out to me. I am happy to help!

6.  Are all of your games new and in shrink wrap?

Yes they are!! From time to time I am asked this question by potential new customers who simply cannot believe my price points! This question always makes me smile… as it reminds me that I am sticking to my mission of supplying hard to find games at very fair prices.

It is awesome to be able to help wonderful people bring new games to their tables… and knowing that for some people, the pricing makes them wonder if the games are used or “ding and dent,” just makes it even better! So, to all of you who have asked this question – thank you! And again, YES – all my games are new and in shrink wrap!

7.  Your question could create FAQ Number Seven!!

Send any questions to or find me on facebook or twitter.  My info appears on the “Contact Us” page of the website as well.